Privacy Policy

We are

Climate X Ltd - company registration number 13107608, registered in England & Wales.

Our address is

Climate X Ltd
166 Borough High Street
London SE1 1LB
United Kingdom

We can be contacted at

By post using our address or by email to - [email protected].

Your privacy is very important to us. Accordingly, we have developed this Policy for you to understand how we collect, use, communicate and disclose and make use of personal information. We further outline our Cookies Usage and Collection policy below, but for more detailed information relating to this, you can view our Cookies (Analytics) Policy here.

The following outlines our privacy policy.

Any additional company data that we collect information from is only part of an industry our solution can support. We only collect names, email addresses, company names, and mailing addresses to qualify any further interest.

We collect this information:

• Directly from you when you provide it to us, e.g. when registering for our services or requesting a download, as appropriate, you may be asked to enter your name, e-mail address or phone number.
• Automatically as you navigate through our website. Information collected, should you accept cookies when prompted, should include usage details, IP addresses, and information collected through cookies, web beacons, pixels, and other tracking technologies.

You may continue to visit our site anonymously.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

We may use your IP address (not your e-mail address) to help diagnose problems with our server, to administer our web site, or to gather broad demographic information.

Your IP address may reveal your approximate location, but we do not utilise this information.

Any of the information we collect from you may be used in one of the following ways:

• to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• to administer a contest, promotion, survey or other site feature
• to deliver relevant content to you by periodic emails, letters or event invites to ensure that our customers remain informed and contacted
• to administer contractual obligations for customers

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We do use third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can find out more about the ways we make use of cookies here.

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information and only stored data with secure encrpytion applied.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third-parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this data secure and confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or the rights of others, property, or safety.

When you send an enquiry, or fill in any other type of form (registration, newsletter, or otherwise), we'll store the information to process your request for a reasonable period to allow us to handle an enquiry. We may retain said data for historical records for the purposes of reporting or reference.

By using and your continued use of our site, you consent to our online privacy policy.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, please note that we process your information in order to fulfill contracts we might have with you (for example if you have an existing relationship with us, e.g. a customer, supplier, partner, etc.), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of the United Kindom, including to Europe, EMEA, Canada and the United States.

If you have any questions relating to this Privacy policy, you can contact us via writing to our address;

• Climate X Ltd
  166 Borough High Street
  London SE1 1LB
  United Kingdom

We aim to respond to enquiries relating to our Privacy policy within 14 working days.